Contact us

Welcome

Hello,
Everything in my shop is made by me, Sarah Beck, in my studio in Cape Breton, Nova Scotia, Canada. Sometimes when I'm making the faces on my animals I find myself unconsciously mimicking their happy expressions and I like seeing those same expressions on the faces of my customers. That is FUN!! I hope you find something that puts a silly grin on your face too.

Shipping details

Shipping will be through Canada Post unless otherwise requested. I will ship internationally but I am not responsible for shipping times once your package has left my hands. Most international packages are shipped without tracking, if you need tracking please message me before you purchase as it can add quite a bit to your shipping costs. It can sometimes take up to 20 business days for a package to reach the US and longer for overseas (up to 6 weeks in some extreme cases). You are responsible for paying any customs charges and duties that might apply to packages entering your country.

I live in a rural area, far from a post office but we do have daily mail pickup as long as the package fits in the mailbox! Most items will fit in my mailbox and will be shipped within 1-2 days. If you are in a hurry to get your item check with me first and I'll let you know when it will ship.

Refunds, returns & exchanges

I promise to package your item really, really well but as we all know sometimes things get damaged during shipping. If your item is broken during shipping I will refund the item price but not the shipping charges. I can't insure for damage during shipping because Canada Post won't insure for breakage to pottery. However, items shipped through Canada Post's Expedited service are covered for loss up to $100. On a cheerful note I have shipped many, many packages and nothing has broken yet!

Additional information

If you are a Canadian purchasing from me sales tax will be applied to your order. If you are in an HST province then your HST will be applied, if you are in a GST province then only the GST will be applied. This will be applied during Paypal checkout.

Wildfire Pottery

Hello and thanks for visiting,

The shop is closed while I take some holiday time. Thanks for visiting!
Sarah